Legal Stuff

Privacy Statement

We collect very little information from visitors. We get your IP address and the pages you viewed, so what. What do we do with it? I just look at them and say "Wow, that's cool. We had someone from Germany looked at our site! Wicked!" If you send us an email, we may add some of your comments to the site with a caption like: from John D of Wyoming. Not very helpful to those trying to find someone, but I feel that no one should get their "pants" pulled down just for making comments to a website! Also we will not publish, sell, rent, lease, lend, drop ship, overnight, air freight, hand over, give, assign, talk about, otherwise transferred in any way to any untrustworthy third party, broadcast, bartered, auctioned off, tossed into a late-night poker pot, or take out a full page ad in the New York Times, National Enquirer, or other mindless media outlets with any of your personal information, you can do that, we swear! Please be aware, however, that we will release specific personal information about you if required to do so in order to comply with any valid legal process such as a search warrant, subpoena, statute, or court order.

Cookies

Upon your first visit to our site, a cookie is sent to your computer that uniquely identifies your browser. A "cookie" is a small file containing a string of characters that is sent to your computer when you visit a website. This site requires that cookies be enabled for proper operation.

We use cookies to improve the quality of our service and to better understand how people interact with us. We do this by storing user preferences in cookies and by tracking user trends and patterns of how people come to this site, what they are looking for, and how we can improve this site. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features or services may not function properly without cookies. These cookies are set to expire on January 1st of 1900, so your browser will update every time you visit. We will not disclose these cookies to third parties except as required by a valid legal process such as a search warrant, subpoena, statute, or court order.

Legal stuff

Anything in which you read on this site can be used for personal use, but if you get injured because of it, don't even think of suing.

We place enough disclaimers and warning throughout the site that even a two year old would understand that some of the procedures on this site should be done with care and safety in mind at all times. With that said some of these procedures are inherently dangerous. Follow all recommended safety precautions or you will be sorry.

Additionally, EVERYTHING on this site is COPYRIGHTED, by someone. Some things are by us, and by others. So don't copy it and put it some where else without asking us. We don't mind sharing information, actually we love it! But just drop us an email from our Contact page and let us know what you want to grab. Thank you!

Price, specification, availability, and terms are subject to change without notice. HALO Computer Technology is not responsible for errors in typography and/or photography and reserves the right to supply an equivalent part to complete an order.

Change/Cancel Orders

Once an order is submitted it may not be cancelled or modified. HALO Computer Technology reserves the right to charge a 20% cancellation fee on all orders that have been processed or shipped (including refused packages and unopened merchandise).

Payment Methods

Here at HALO Computer Technology, we accept:

	Visa - up to $10,000 orders
	MasterCard - up to $10,000 orders
	Government Debit/Credit/Purchase cards - up to statutory limits or $10,000
	Purchase Order - Subject to Approval
	PayPal
	Money Orders - Will delay shipment until payment clears
	Checks - Will delay shipment until payment clears
	E-Check
	Wire Transfer - Bank Information will be sent via email
	ACH Transfer - Bank Information will be sent via email

For orders of over $10,000, we do not accept credit cards or government purchase cards.

IMPORTANT: All orders require that the name in which the order is placed under exactly matches the name on the credit card used for payment and the Ship To address on the order exactly matches the address the cardholder's credit card statement is mailed to. Any missing or inaccurate information will delay the processing of your order.

Shipping

No hotel addresses.

We accept International shipments and APO/FPO

HALO Computer Technology will NOT ship to anyone (this includes individuals, businesses, organizations or government agencies) in the following locations:

	Iran, Syria, Sudan, North Korea, Libya, Cuba, and the State of Maine.
	While not an inclusive list, we will not ship to locations that are on the US State Department list of State of Sponsored Terrorism
	Additionally we will not ship to known terrorist organizations

HALO Computer Technology is not responsible for any shipping delays by the shipping company. SHIPPING: items may be shipped via DHL Express, FedEx, UPS or USPS (First Class or Priority).

HALO Computer Technology reserves the right to substitute the selected shipping carrier/method with an equivalent shipping carrier/method.

Estimated carrier shipping time does not include our order processing time. For example: 2nd Day Air packages may take 3 days to be delivered to their destination.

Failed deliveries by reason of customer's absence at requested shipping address, or bad address, will result in a surcharge if reshipped. Failed deliveries will not qualify for a full refund.

Processing Time

You can expect your order to be processed within one to two business days, provided the items are in stock and there are no problems or delays with the payment processing.

Sales Tax

Sales tax is only applied to orders shipping within our residing state, Texas. All orders shipping within Texas will be charged the applicable sales tax.

Technical Assistance

Please contact the original manufacturer for technical assistance. HALO Computer Technology does not provide technical support.

Products purchased from HALO Computer Technology

On any product that you purchase from us that is REPLACING a device or part that you currently own, we would be happy to receive the old part or component (or system) and give it a new home. Please contact us for more information.

Warranty

Please refer to the product description for warranty information.

Extended Warranty

At this moment, extended warranties are only offered on parts with a limited 30 day, or no manufacturer warranty. Your warranty period starts from the date you receive the merchandise.

Purchase Agreement

By accepting delivery of any product delivered from HALO Computer Technology, you ('Customer') agree to be bound by the terms and conditions listed here. You and HALO Computer Technology agree that the terms and conditions are the exclusive terms governing the sales transaction between Customer and HALO Computer Technology. Any attempt to alter, supplement, modify or amend these terms and conditions by the Customer will be considered a material alteration of this agreement and, therefore, are null and void. In addition, these terms and conditions are subject to change at any time, without prior written notice. Therefore, please check these terms and conditions carefully before you place an order with or accept delivery of any goods from HALO Computer Technology. HALO Computer Technology is not responsible for any damage to parts or injury to person or property as a result of using our products or as a result of a defective product(s). HALO Computer Technology reserves the right to refuse service to anyone

IMPORTANT: Customers must inspect all goods upon receipt and notify HALO Computer Technology within 7 calendar days if any products are missing or damaged.

Return Policy

If you believe that the product you received is defective you must first obtain a Return Merchandise Authorization (“RMA”) number before returning the product(s). This can be accomplished by completing a RETURNS form on our website. Please read this return policy prior to completing the Returns form:

	All return requests must happen within 14 days from the date of receiving the product(s). No returns/refunds after 14 days.
	CPU and memory must be returned within 7 days from the date of receipt.
	Due to manufacturer policy, all software, Retail Boxed Processors, Notebooks, and Blank Media products are not returnable.
	A 15% restocking fee may apply to all returns for refund, and non-defective items shipped back to HALO Computer Technology.
	Shipping charges are non refundable. If a return should take place on a FREE SHIPPING item(s), the customer will be charged for the actual original shipping/handling costs, a minimum of $5.
	Customer agrees to bear all shipping charges and all risk of loss for the return product during shipment.
	Customer agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment.
	Customer agrees that all returned products will be 100% complete, in re-saleable condition, and will include the original packaging material, manuals, blank warranty cards, and other accessories provided by the manufacturer.
	If any component of the returned product is missing, HALO Computer Technology's Return Procedure will be breached and HALO Computer Technology will reject the entire return or may choose to impose additional charges against the customer for replacement of the missing component.
	All direct replacements are limited to product availability. If an exact replacement for a returned item is not available, a credit will be issued.
	Products must be returned within 14 days from the issuing date of the RMA#.
	All RMA items returned to our warehouse after 14 days from the issuing date of the RMA will be refused and shipped back at customers expense.
	HALO Computer Technology is NOT responsible for any packages lost or products damaged during transit by the shipping company. Damaged items are not eligible for warranty or money back guarantee. All static sensitive electronic parts should be wrapped in anti-static plastic bags and shock-resistant bubble-wrap. Some cushioning material should be present between the item and the walls of the box.
	If your return is tested and found to be in working order the items will be re-stocked. We will then notify you that your RMA has been changed to an in-house credit.

Ship all items to:

HALO Computer Technology
1101 Lindsey St
Denton, TX 76205
RMA#:_____

Products shipped back to HALO Computer Technology without a Return Merchandise Authorization ('RMA') number will be rejected and returned back at Customer's expense. By placing an order with HALO Computer Technology you indicate that you already read this return policy and agree with it.